Privacy Policy

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

When you create an account or make a booking, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Government-issued ID details (if required by a resort)

• Payment information

1.2 Booking Information

• Resort selection

• Stay dates

• Number of guests

• Special requests

1.3 Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of access

1.4 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and improve our services.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

2. How We Use Your Information

We use collected information to:

• Process and confirm reservations

• Communicate booking details

• Provide customer support

• Improve website performance

• Prevent fraud and enhance security

• Comply with legal obligations

• Send service-related notifications

We may also send promotional emails if you opt in to receive marketing communications. You may unsubscribe at any time.

3. Sharing of Information

We may share your information with:

3.1 Partner Resorts

Your booking details are shared with the selected resort to facilitate your stay.

3.2 Payment Processors

Secure third-party payment providers process transactions on our behalf.

3.3 Service Providers

We may share information with trusted vendors who assist with:

• Website hosting

• Email communications

• Data analysis

• Customer support

All third parties are required to maintain confidentiality and security of your information.

3.4 Legal Requirements

We may disclose personal information if required by law, court order, or governmental authority.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

• Unauthorized access

• Disclosure

• Alteration

• Destruction

While we strive to protect your data, no online system can guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill booking purposes

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Once no longer required, data is securely deleted or anonymized.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent

• Object to certain processing activities

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. Resort Flow is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of third-party platforms.

8. Children's Privacy

Resort Flow does not knowingly collect personal information from individuals under the age of 18.

If we become aware that a minor has provided personal data without parental consent, we will take appropriate steps to remove such information.

9. International Data Transfers

If you access our website from outside the country where our servers are located, your information may be transferred across international borders.

By using our services, you consent to such transfers in accordance with applicable laws.

10. Updates to This Privacy Policy

Resort Flow reserves the right to update or modify this Privacy Policy at any time.

Changes will be effective immediately upon posting on this page. Continued use of the website indicates acceptance of the updated policy.

11. Contact Information

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact:

Resort Flow
Email: info@resortflow.com
Phone: +1234-567890
Website: https://violet-deck-561982.framer.app/